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Policies & FAQs

What is Cricket Wireless Amphitheater?

Cricket Wireless Amphitheater (formerly Sandstone Amphitheater) is an open-air performance venue located in Bonner Springs, Kansas, conveniently located near the Kansas Speedway and Legends Shopping Mall. Opened in 1984, it is a place where concert fans have been making memories for over twenty years. Audience capacity at Cricket Wireless Amphitheater is 18,000 people, including approximately 3,100 box and reserved seats.

How do I get to Cricket Wireless Amphitheater?

Cricket Wireless Amphitheater is located in Wyandotte County Park in Bonner Springs, Kansas. See the Directions and Parking info page for details.

How do I get tickets?

Tickets to events at Cricket Wireless Amphitheater are available through Ticketmaster. See the Cricket Wireless Amphitheater Event Calendar page for a list of all events and associated ticketing links.

Beware of secondary resale sites; not only are prices higher on these websites, but the venue can only guarantee the validity of tickets purchased directly from Ticketmaster.

What vending options do I have?

A variety of food and beverage vendors are present at Cricket Wireless Amphitheater, including BBQ, hot dogs, pretzels, nachos, soda, water, beer, liquor, and more.

Where will I sit?

Cricket Wireless Amphitheater is comprised of both reserved and general admission seating. The "up-front" general admission area is located directly in front of the stage, and allows more fans close access to the stage and performers. Event seating varies by show; check our Event Calendar page for more details on each show's setup. Normally, access to the up-front pit requires a GA Pit ticket. All tickets are also allowed access to lawn seating. For a map of our seating, check out our Event Seating page.

Where can I go to buy tickets if I do not want to buy them online or over the phone?

Check the Ticketmaster Retail Outlet page to find a retail outlet near you. Tickets can also be purchased at the venue box office on day of show only, if they are still available at that time.

If I buy a reserved ticket can I still have access to the GA sections?

All tickets are allowed access to the general admission lawn. Access to the General Admission Pit varies by show; typically, only GA Pit tickets are allowed access to this area. On certain occasions, some shows may have a separate GA Pit ticket or lower reserve ticket; in these instances, this change will be noted on the Event Calendar page and on Ticketmaster.

When does the parking lot and gates to the venue open?

Generally the parking lot opens 2 hours prior to the show time and the gates generally open 1 hour prior to show time. Check our website a day or two before the show day for exact opening times.

Why is the box office not open for purchasing tickets on a regular basis?

We are encouraging online ticket sales to help maintain our green initiatives, reducing the amount of paper produced in ticket stock, and the number of emissions from cars driving to the venue to purchase tickets. However, the box office will be open on day of show for those needing tickets and/or to pick up their will call tickets.

What can I bring into the venue?

* Blankets (only to be used in lawn area)
* One factory-sealed water bottle of up to 1 liter in volume per person
* Non-professional cameras (no cameras with detachable lenses are allowed in)
* Small purses, bags, and drawsting backpacks (no large backpacks allowed)
* These could be subject to change per the artist request.

Can I bring anything to sit on in the lower GA section?

No, it is standing only unless you are in the 10 rows of seats that remain in the back of the lower section.

I think I left something at the amphitheater. Is there a Lost and Found?

If you have lost items at the amphitheater please visit our Contact Page and submit your lost item with a description and contact information. We will contact you shortly of the status of your item.

What can’t I bring into the venue?

* No lawn chairs or outdoor furniture
*No outside food
* No recording devices
* No glass or metal containers
* No liquor or drugs
* No noisemakers or laser pointers
* No weapons of any kind
* No vehicles (except those required by the disabled)
* No animals (except service animals)
* No picnic baskets or coolers
* No radios, tape and video recorders
* No bbq grills
* No umbrellas
* No strollers and toys that create a disturbance
* Please note that prohibited items may be subject to change per the artist request. Always check the event calendar for additional items that may not be allowed to a particular show.

Can I Tailgate at Cricket Wireless Amphitheater?

Sorry, but tailgating in the Cricket Wireless Amphitheater parking lot is prohibited.

Can I really get early entry by showing my Cricket phone?

Yes! Anyone with a ticket to a concert and Cricket phone in-hand when they arrive at the venue can gain entry before general gate time. To take advantage of this, simply show your Cricket phone at the Cricket Hop the Line Gate (located at both the GA and Reserved Entrance Gates), and you and up to 3 more people (for a total of 4 people per Cricket phone) will be allowed in early. All people entering through this gate will of course need to have their own ticket to the show.

How much is parking?

Unless otherwise noted on the event calendar page for an event, parking is $10 per car in the General Admission or Reserved lots. VIP parking is also available on a first-come first-served basis for $20 per car.

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